Why EBS
What’s in it for me?
You know that having your vehicles and drivers stranded on the road waiting for assistance costs money. That’s why fast and efficient action is desirable – and sometimes even essential.
That’s where we come in. Our highly qualified emergency response team uses our extensive network of suppliers and partners across Europe to ensure that you receive the right assistance as quickly and efficiently as possible. This helps minimise your costs and reduce downtime.
There’s a reason we’re called European Breakdown Service – or simply EBS.
Fast action - Minimal downtime
We handle our assignments through the following steps:
- Fast response (case received, and we may require additional information)
- Create a clear overview of the assignment – what, where, and when (register the case with all necessary details)
- Find the right supplier (can the supplier solve the issue, how quickly can they arrive on-site, and is the solution cost-effective?)
- Dispatch assistance (activate the supplier and inform the customer of the ETA)
- Provide the customer with the best possible conditions in the situation (we keep you continuously updated as the situation develops, enabling you to plan ahead and respond to any delays or similar issues, while also helping you minimise your costs)
This approach leads to a stronger bottom line for our customers.
Minimise your need to handle and manage breakdowns
We help ensure continuous operation across your entire vehicle fleet – fast assistance in the event of a breakdown improves your chances of staying on schedule.
Using our services minimises your own need to handle and manage these situations – your breakdowns are in safe hands with us. We keep you informed and provide the right assistance when you need it.
Peace of mind and security mean freedom. Freedom to focus on your core business: running your company. Freedom to relax when you are off work – we handle your breakdowns 24/7, 365 days a year.